#SCREENSTEPS SUPPORT HOW TO#
#SCREENSTEPS SUPPORT MANUALS#
#SCREENSTEPS SUPPORT DRIVER#
#SCREENSTEPS SUPPORT MANUAL#
#SCREENSTEPS SUPPORT SOFTWARE#

#SCREENSTEPS SUPPORT HOW TO#

You can create viewer groups for more granular viewing permissionsД¬lick here to learn how to set viewing permissions for your ScreenSteps site.

Your reporting analytics can show which users are viewing content.

Here are the main benefits to locking down your site and requiring users to log in: This is ideal if you don't want your internal Sales team to see documentation meant for the marketing team. You can also restrict the viewing permissions for individual articles. In the App Details section, enter your ScreenSteps Live Account ID and Domain Name, and then click Next. Search for ScreenSteps Live, and then click Add. Given the web page you are required to create before anything else, makes it even easier to distribute, saving you time if you were wondering how to put your work to good use.

#SCREENSTEPS SUPPORT MANUALS#

This is ideal for knowledge management systems for employees or when you don't want competitors to view your customer documentation. Access the Oracle Identity Cloud Service administration console, select Applications, and then click Add. ScreenSteps puts at your disposal a professional interface for you to use in order to assemble help manuals to get people out of sticky situations. username and password or using Single Sign-on) can view your knowledge management system. List of videos 12 7.1 How to get employees to.

#SCREENSTEPS SUPPORT MANUAL#

Creating a Customer Support Site with ScreenSteps 2 6.1 Creating a Customer Support Site with ScreenSteps 6.2 Adding context sensitive support to your application using ScreenSteps 7. Consult the manual of the system in question for support options. You also have the choice to lock your site down so that only users who have login credentials (e.g. 5.5 Transferring your client's processes to ScreenSteps: The first 30 days for Business Process Outsourcers 6. This is a great option if you are creating a knowledge management system for customers, students, or volunteers and do not care who can see the content. 3.1 Overview 3.2 PhenixID Server acting as SAML IdP 3.3 Configure Screensteps 3.4 Add trust to Screensteps on PhenixID Authentication Services 3.5 Test. She told us how she used ScreenSteps to decrease the time-to-proficiency for new agents by 75.

Toggle the sliders next to connection names to enable or disable them.ScreenSteps allows you to create a site that is publicly available and does not require users to log in to view documentation. Last year, the ScreenSteps team did a customer story with Stephanie Beal, a manager at a contact center.

Also make sure your operating system is supported. Double check your Control Panel before buying anything. While using this program I found all the bugs in the previous program.

#SCREENSTEPS SUPPORT SOFTWARE#

Typed reviews from Software Informer: I bought this program because my previous prog.

#SCREENSTEPS SUPPORT DRIVER#

By default, all configured connections are enabled. 6.1 Creating a Customer Support Site with ScreenSteps Updated ScreenSteps can be a fantastic tool for decreasing customer support requests, improving user adoption and generally keeping your support team organized and efficient. on the printer driver and Windows Ink Support. Users in enabled connections will be allowed to log in to ScreenSteps.

Activate it and and fill in the Remote Login URLД¬hoose the connections to use with your SSO integration. Use interactive guides to provide employees with step-by-step instructions that reduce post-training support time by 84.

Upload the SAML Certificate and SAML Metadata Schedule a ScreenSteps demo today so you can discover tools designed to support your modern business and put in place a knowledge base system that enables.

To configure the integration with ScreenSteps, follow the steps below with the data shown in the Tutorial view (which will appear when you save the initial configuration settings).

SAML Consumer URL from ScreenSteps SAML settings page like Configure integration with ScreenSteps In addition, you can review their strengths and weaknesses feature by feature, including their contract conditions and costs. You may also review their general user satisfaction: ScreenSteps (N/A) vs. You may set up more than one connection for use with SSO integrations.Д®nter a name for your SSO Integration, configure the following settings, and click Save. For instance, here you may match ScreenStepsвЂ™s overall score of 7.8 against Zoho LearnвЂ™s score of 8.9. Welcome to the ICAMP Knowledge BaseScreenSteps (KB)Screen Steps How-To. Connections can be databases, social identity providers, or enterprise identity providers, and can be shared among different applications. Search term Enter a keyword or topic to search. Set up a Connection, which is a source of users.

Screensteps support